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Case study

Brand site · Commerce · 2025

Ember & Oak

Ember & Oak

Ember & Oak

A warm, tactile storefront for a design-led candle studio, built around scent and a refill habit.

Ember & Oak shop home page with a lit candle

Client

Ember & Oak, Porto

Scope

Brand site, commerce, refills

Timeline

8 weeks

Launched

October 2025

The brief

The brief

The brief

Ember & Oak's candles sold well in good shops, but their own site felt like a checkout page. They wanted customers coming back for refills, not only for gifts.

What we did

What we did

What we did

We built the shop around scent, with an unhurried page for every candle. A refill flow lets a customer reorder in two taps, and a winter set gave the studio a reason to write to its list.

Ember & Oak Cedar and Smoke product page on a phone
Ember & Oak winter set page

+41%

+41%

+41%

Returning customers

+26%

+26%

+26%

Average order value

2 taps

2 taps

2 taps

To reorder a refill

“Our customers treat the refill reminder like a small ritual now. That was the whole idea, and it worked.”

“Our customers treat the refill reminder like a small ritual now. That was the whole idea, and it worked.”

“Our customers treat the refill reminder like a small ritual now. That was the whole idea, and it worked.”

Maya Okafor

Founder, Ember & Oak

© 2026 Strata Studio

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